هندسة الـ Prompts

from dotenv import load_dotenv
import anthropic

load_dotenv()
client = anthropic.Anthropic()

prompt = """Classify each customer message into: shipping, refund, product_question, complaint.

Examples:
Message: "الأوردر بتاعي لسه موصلش من أسبوع"
Category: shipping

Message: "السماعة دي بتشتغل مع الايفون؟"
Category: product_question

Now classify:
Message: "عايز أرجع الجزمة المقاس طلع صغير"
Category:"""

reply = client.messages.create(
    model="claude-sonnet-5",
    max_tokens=10,
    messages=[{"role": "user", "content": prompt}],
)
print(reply.content[0].text.strip())

import json
from dotenv import load_dotenv
import anthropic

load_dotenv()
client = anthropic.Anthropic()

review = "الموبايل حلو والكاميرا ممتازة بس البطارية بتخلص بسرعة والشحن اتأخر ٣ أيام"

prompt = f"""Analyze this customer review.

<review>
{review}
</review>

Respond with ONLY a JSON object, no other text:
{{"sentiment": "positive" | "negative" | "mixed",
  "pros": [list of strings],
  "cons": [list of strings]}}"""

reply = client.messages.create(
    model="claude-sonnet-5",
    max_tokens=300,
    messages=[{"role": "user", "content": prompt}],
)
data = json.loads(reply.content[0].text)    # text -> Python dict
print(data["sentiment"])
print("cons:", data["cons"])